Last Updated: 14th September,2024
Welcome to Shatu! These terms and conditions (“Terms”) govern your access to and use of www.shaatuu.com (“Website”) and the purchase of any products from us. By using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
1. General Information
- The Website is operated by Shatu (“Company”, “we”, “our”, or “us”).
- Our registered office is located at No 6 Lamido Road, Nassarawa Lane. Kano State
- You can contact us via email at hello@shaatuu.com or phone at +234 812 637 4713
- Eligibility
By using our Website, you represent that you are at least 18 years old, or you are accessing the Website under the supervision of a parent or legal guardian. You also agree to abide by all local laws regarding online conduct and acceptable content.
3 .Products
- We sell Abayas, Prayer Gowns, and other related accessories (“Products”).
- All Products are subject to availability. We reserve the right to discontinue any product at any time without notice.
- We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately represent the actual product.
- Pricing and Payment
- All prices are listed in Naira , inclusive of applicable taxes unless stated otherwise.
- We reserve the right to change the prices or currency of our Products at any time, without notice.
- Payment can be made through Paystack, or Direct Bank Transfer
- In case of any payment issues, we reserve the right to cancel your order or suspend your access to the Website.
- Order Process
– To place an order, select your desired Products and follow the prompts to checkout.
– You will receive an email confirmation once your order has been placed.
– We reserve the right to cancel or reject any order for any reason, including suspicion of fraudulent activity or error in pricing.
- Shipping and Delivery
– We ship to locations within and outside Nigeria
– Shipping fees and delivery times will vary depending on your location and the chosen shipping method.
– We are not responsible for delays caused by third-party carriers or customs.
– Once your order is shipped, you will receive a confirmation email with tracking details.
- Returns and Exchanges
– We accept returns within [Insert Return Window, e.g., 14 days] from the date of delivery, provided that the product is in its original condition and packaging.
– To initiate a return or exchange, please contact us at hello@shaatuu.com for further instructions.
– Shipping costs for returns or exchanges are the responsibility of the customer unless the product is defective or incorrect.
– Refunds will be processed within [Insert Processing Time, e.g., 7 business days] after we receive and inspect the returned items.
- User Conduct
By using our Website, you agree not to:
– Engage in any unlawful activity or violate any applicable laws or regulations.
– Disrupt or interfere with the Website’s operation or security.
– Attempt to access areas of the Website not intended for public use.
- Intellectual Property
– All content on the Website, including images, designs, logos, text, and product descriptions, is the property of Shatu or our licensors and is protected by intellectual property laws.
– You may not copy, distribute, reproduce, or use any content from our Website without our prior written consent.
- Limitation of Liability
– Shatu will not be liable for any damages arising out of or in connection with the use of the Website or the purchase of any products from us, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
– In the event of any error, mistake, or failure related to an order or delivery, our maximum liability will not exceed the total price paid for the relevant Product.
- Indemnification
You agree to indemnify and hold Shatu and its affiliates, employees, and agents harmless from any claim, demand, or damages arising out of your breach of these Terms, your use of the Website, or your violation of any law or rights of a third party.
- Privacy Policy
Your submission of personal information through the Website is governed by our Privacy Policy, which is incorporated into these Terms.
- Governing Law
These Terms are governed by and construed in accordance with the laws of The Federal Republic of Nigeria, and any disputes will be resolved exclusively in the courts of The Federal Republic of Nigeria.
- Changes to These Terms
We reserve the right to modify or update these Terms at any time without prior notice. The latest version will always be available on our Website. Your continued use of the Website constitutes acceptance of any changes.
- Contact Information
If you have any questions or concerns about these Terms, please contact us at:
– Email: hello@shaatuu.com
– Phone: +234 812 637 4713